The importance of your data
Privacy policy and cookies
Telescopiomania is the largest online telescope store in Spain so you can practice your hobby of Astronomy, Ornithology, Microscopy and Meteorology and the only one where you can find everything you need in one place: astronomical telescopes, equatorial mounts, altazimuth mounts, eyepieces, barlows, solar telescopes, CCD cameras, planetariums, terrestrial telescopes, binoculars, weather stations, microscopes, tripods, ball heads, etc. We are the first Internet store that combines a wide range of astronomical material with expert advice in all the disciplines we deal with and with the aim of bringing scientific knowledge to everyone.
Telescopiomania is aware of the importance of guaranteeing the right to privacy and data protection of Users and in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (RGPD), as well as in compliance with the applicable national regulations on data protection, we inform you about the following points related to the processing of your personal data through our online store.
Responsible for data processing
MANIA ONLINE SL (Owner of the website www.telescopiomania.com)
EN B55130611
Riera de Garrap Street, 40
17007 Girona
For all purposes Manía Online SL is responsible for the data you have provided us, these data are stored in a file owned by Manía Online SL that complies with current legislation on data protection and is registered in the Register of the Spanish Agency for Data Protection.
Purpose of the processing of the data you provide us with
The personal data you provide will be processed in files in order to provide the delivery of the items you have purchased in our store so you can enjoy them.
The information you provide in the registration form is used for the management of users of the online store, so you can access your profile, view your orders, invoices and make your purchases without having to re-enter identifying information (name, surname, email and phone) and delivery address. You can change your profile settings whenever you want.
By registering, you give your express consent for such advertising mailings through any electronic means. Commercial communications (newsletters in the form of e-mails proposing news, sales, offers or activities)
The data you provide us through the forms related to the product sheet (name, surname and email address), will be used to answer the query or request for information about the product indicated.
All the data you provide us, voluntarily and under your responsibility, are your personal data (name, surname, address, telephone, billing information and payment method) these must be truthful and accurate. When you make the purchase process online you declare to be the owner of the information provided, or failing that, have authorization from the person on whose behalf you make the management.
Whenever you wish, you can unsubscribe from our newsletter, to stop receiving such emails. To do this, simply click on the link provided for this purpose that appears at the bottom of each of the promotional emails we send.
Telescopiomania will not accept false registrations or attempts to impersonate persons or companies. Providing false information in the registration form will result in the automatic unsubscription of the User. Telescopiomania reserves the right to verify the information provided by the User through telephone verification.
Data Recipients and International Transfers
We inform you that the processing of the information you have provided through our online store does NOT involve international transfer of data. The data provided from your online purchase will be used to identify the package we will send you, it will detail your name and surname, delivery address and telephone number. This last data will be included to allow contact between the shipping company and the recipient in order to facilitate the delivery process.
It is also necessary to share your data for the proper completion of the order or sending information, such as logistics companies, professional hosting services, data management, online chat providers, external financing system, web analytics services, etc. and, specifically, to the following:
MRW Sarria Urgent, SL www.mrw.es Courier and transport services.
Correos Exprés SA www.correosexpress.com Courier and transport services.
Correos Postal https://www.correos.es Courier and transport services.
United Parcel Services España LTD Y Compañía SRC www.ups.com Courier and transportation services.
Sequra World Wide SL www.sequra.es 7-day financing and payment services.
Hungary KFT Information Systems, development of applications and databases, connectivity.
RR Iberia SL e-mails recovery of abandoned cars.
See the Same SL, online chat service.
Google INC www.google.com provider of Google Analytics Web analytics service whose activity is to collect information about your browsing behavior on the Web and email server.
Legitimate Basis for Data Processing
The basis that legitimizes the processing of data is the consent and your acceptance in each of the sections in which personal information is collected. You have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
In relation to the processing of data for commercial purposes through telematic means, in cases where there is a prior contractual relationship between the parties, the communications are about products or services related to those previously requested by the interested party, and you have been given the possibility to oppose the processing of data by ticking a non-pre-marked box, the basis that legitimizes the treatment is based on the provisions of Article 21.2 of Law 34/2002 of July 11, 2002, of services of the Information Society. In each commercial communication we send you, we will offer you the possibility to express your opposition to receiving further communications.
Retention of data
All information provided as a customer who has made an online purchase will be retained for the period necessary to manage the delivery and billing of the items purchased, then the information will be kept blocked for the period of limitation of legal actions and after that period will be deleted.
If you have registered this information will be kept indefinitely unless you request us to unsubscribe as a registered user. If you have accepted the receipt of commercial communications will be retained indefinitely unless you request us to unsubscribe from receiving new communications, in this case we will proceed to the deregistration of your data.
If you have requested information about any article of ours or our way of operating the data you provide us through the forms will be used for the period necessary to meet the query or request for information. Subsequently they will be kept properly blocked during the period of limitation of legal actions and after that period will proceed to the deletion.
Exercise of rights of the transferor of data
At any time you have the right to access your personal data, as well as to request the rectification of inaccurate data, request deletion when the data are no longer necessary for the purposes for which they were collected. You can also request the limitation of data processing, in this case Telescopiomania will only keep them for the exercise of the service or the defense of claims. In certain circumstances and for reasons related to your particular situation you may oppose the processing of data.
In the cases in which you consider that during the data processing by Telescopiomania your data protection rights have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint before the competent Data Protection Control Authority.
Information security
Telescopiomania uses state-of-the-art technologies to protect your personal data and information, so our online store is stored on secure servers protected against the most common types of attacks. However, we remind you that there is no such thing as invulnerable technology and that you must therefore make every effort to maintain the level of security of your data. Telescopiomania has adopted the technical and organizational measures that guarantee the security of personal data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
Revocation of consent to the transfer of data
This consent may be revoked at any time by means of a letter signed with the reference "REVOCATION OF CONSENT", addressed to Manía Online SL Telescopiomania and you may exercise this right to access, rectify or cancel your personal data supplied to Manía Online SL and oppose its processing. To do this, you must make a written request, signed and accompanied by a photocopy of your ID card or any other valid official document to identify you, addressed by mail to:
Mania Online SL Telescopiomania
40 Riera de Garrap Street
17007 Girona
Or by e-mail: info@telescopiomania.com
Social Networks
Telescopiomania has a profile in some of the main social networks on the Internet (Facebook, Twitter, Instagram and YouTube), being responsible for the contents published. In no case will Telescopiomania extract data from the social networks, unless the user's consent is expressly and punctually obtained.
Changes in our Privacy Policy
Telescopiomania reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Telescopiomania will announce on this page the changes introduced reasonably in advance of their implementation.
Cookies Policy
Telescopiomania would like to inform you that our website uses cookies to analyze the navigation of our users.
Cookies are files that are installed on the computer from which you access our website for the purposes described on this page.
The application we use to obtain and analyze browsing information is: Google Analytics: www.google.com/analytics/ y www.google.es/intl/es/analytics/privacyoverview.html
This application has been developed by Google, which provides us with the service of analyzing the audience of our website. This company can use this data to improve its own services and to offer services to other companies. You can learn about these other uses from the indicated links.
This tool does not obtain data of the names or surnames of the users or the postal address from where they connect. The information obtained is related for example to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which users access, the number of users who visit us, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of terminal from which the visit is made.
We use this information to improve our site, detect new needs and assess the improvements to be made in order to provide a better service to users who visit us.
To allow, know, block or delete cookies installed on your computer you can do so by configuring the browser options installed on your computer.
For example you can find information on how to do it in the case you use as a browser:
Firefox from here: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Chrome from here: https: //support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer from here: https://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari from here: https://support.apple.com/kb/ph5042
Opera from here: https://help.opera.com/Windows/11.50/es-ES/cookies.html
Below is a table with the list of cookies we use and the purpose and nature of each one:
Name Cookie |
Explanation |
It comes from.. |
__utma |
Used anonymously by Google Analytics .This cookie generates a unique user ID, which is the one used to count how many times a user visits the site. It also records when was the first and last time you visited the site. This cookie is persistent and can be considered "never" to expire (it takes 2 years to expire) (Source: google analytics tricks). |
Analytics and Social Networks |
__utmb, _utmc |
These 2 cookies are used to calculate when a session has ended. B records the time of arrival at the page while C checks whether to keep the session open or to create a new session. The utmb expires 30 minutes after the last page view record while the utmc is a session variable, so it is automatically deleted when you switch to another site or close the browser. When the page loads, if the utmc does not exist, it is considered to be a new session. If it still exists, the session is kept open. It is only possible to calculate the time on the page until the penultimate page viewed, since the time is calculated by subtracting the value of B on the current page from the value of B on the previous page. |
Analytics and Social Networks |
__utmz |
This cookie is responsible for recording the origin of the user, as well as the keywords. It has an expiration date of 6 months, and is renewed every time the website is visited as long as it is not a direct visit (Source: google analytics tricks). |
Analytics and Social Networks |
__octmid, __octprivacy, __oct* |
Cookie generated by the Oct8ne chat program that we use to contact our customers during their visit to our store. |
OCt8ne |
SESSxxxID |
Authentication session to prevent having to login multiple times in the same browser session. It is a unique ID that links the current session to the settings table in the database. |
PHP |
has_js |
This cookie helps the site know how your browser is performing in terms of JavaScript functionality. The on/off value determines whether the browser supports JavaScript or not. |
Prestashop |
NO_CACHE, NO_CACHE_FORM |
This cookie is generated when you submit a form, ensuring that the server does not send you any cached content while you are not logged in. |
Prestashop |
Copyright
All the contents of our store (illustrations, texts, names, own brands, images, videos...) are property of Manía Online SL, third party brands are property of their owners. Any partial or total reproduction of the content by any process and in any medium is subject to prior express authorization from Manía Online SL or the rights holders, if any.